Do you sell spare parts?

The majority of items we sell are backed by a manufacturer’s guarantee and the length of these guarantees is detailed on the product page. Each manufacturer’s guarantee will be subject to its own terms, conditions and exclusions. In some cases, you’ll need to register your guarantee with the manufacturer.

It’s usually possible to obtain spare parts, even many years later. We don’t usually hold stocks of spare parts, so we’d generally advise contacting the manufacturer directly. Depending on the terms of your guarantee, the manufacturer may provide the part free-of-charge, or they may be a small fee.

We can also liaise with the manufacturer on your behalf. You can contact our team by selecting the email or live chat buttons below.