Cookie Policy

We use cookies when you visit our site. There are different types of cookies – here’s how and why we use them.

(1) Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to Basket”.

(2) Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.

(3) Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

You can see a more detailed table displaying the cookies we use and what they are used for below this statement.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Further information about cookies can be found at https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/ .

Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete user experience that we pride ourselves on providing our customers.

Cookie

Name

Purpose

UNIVERSAL ANALYTICS (GOOGLE)

_ga

_gid

_gat

_dc_gtm_UA-45154297-1

_gat_UA-45154297-1

__utma

__utmb

__utmc

__utmz

__utmx

__utmxx

AMP_TOKEN

Google Analytics is a web analytics service provided by Google, Inc. Google Analytics sets cookies in order to allow us to evaluate and report on the use of our website. It is widely used across the web and all data is anonymised meaning the cookies carry no personally identifiable information. These cookies help us to understand our visitor's behaviour and allow us to make improvements to our users' experience. It's a win-win relationship. To find out more, please visit http://www.google.com/analytics/learn/privacy.html

HOTJAR

HjClosedSurveyInvites

_hjDonePolls

_hjMinimizedPolls

_hjDoneTestersWidgets

_hjDoneSurveys

_hjIncludedInSample

_hjShownFeedbackMessage

__hstc

_hssrc

_gid

_ga

_hubspotutk

mp_6d7c50ad560e01715a871a117a2fbd90
_mixpanel

intercom-lou-c5ke8zbr

optimizelybuckets

optimizelyenduserid

optimizelysegments

Hotjar is an analytics and feedback tool that we use to understand how our website is used and improve usability. Hotjar sets cookies to help us track behaviour across pages and to control visitor polls. The cookies carry no personally identifiable information. To find out more, please visit http://docs.hotjar.com/docs/cookies-stored-by-hotjar

FACEBOOK PIXEL

Fr

oo

ddid

A Facebook pixel is a code that we place on our website to help track conversions from Facebook ads, optimize ads based on collected data, build targeted audiences for future ads, and remarket to qualified leads. We use these cookies to deliver, measure, and improve the relevancy of ads.

BING ADS

MUID

MC1

MSFPC

ANON

CC

PPAuth

MSPAuth

MSNRPSAuth

KievRPSAuth

NAP

MH

MR

TOptOut

Bing Ads is a service that provides pay per click advertising on both the Bing and Yahoo! search engines. These cookies are used for advertising, site analytics and other operational purposes.

Fresh Relevance Tracking

tms_VisitorID

tms_wsip:

Fresh Relevance is used to send reminders and follow-ups such as cart abandonment emails.To find out more, please visit https://www.freshrelevance.com/cookies-advice

FRESHCHAT

 

Freshchat is used to provide webchat and contact form services via cookies. To find out more about cookies that can be set by Freshchat please visit, https://www.freshworks.com/list-of-cookies/

GOOGLE OPTIMIZE

_gaexp

The _gaexp cookie is used by Google Optimize to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in. To find out more, please visit https://www.google.com/analytics/optimize/

DOUBLECLICK (GOOGLE)

_drt_, id

Doubleclick cookies to track and report on conversions. User data is anonymous. You can find out more generally about Google and its policies and principles as regards advertising at https://www.google.com/policies/privacy

TRUSTPILOT

Tp.uuid

_auc

ajs_anonymous_id

ajs_group_id

ajs_user_id

amplitutide_id

jwt

tp-consumer-id

Trustpilot an independent review site we use to collect feedback on our services and to link to our page on Trustpilot from our website. The Trustpilot widget is displayed throughout our site using cookies.

ADWORDS

 

Google Adwords cookies are used to save people's settings on certain websites and can sometimes be used to track how visitors get to and interact with websites. This can be used for remarketing purposes or to track progress to completion of a booking. To find out more, please visit http://www.google.com/intl/en_GB/policies/technologies/ads/

Sumo

_smShown

_smOptOut

_smSubscribed

_smUser

_smToken

_smDashView

Sumo uses cookies to control many different things in users browsers. These cookies control everything from determining if a visitor is opted-out of a certain popup to telling Sumo whether or not to display a Welcome Mat or Smart Bar.  Once a user has seen a Sumo popup, until this cookie expires they will not be able to see it again (depending on your settings). To find out more, please visit https://help.sumo.com/hc/en-us/articles/115004671147-How-Sumo-Cookies-Work

Application Insights

Ai_session

Ai_user

This website uses Application Insights, a web analytics service provided by Microsoft, Inc. ("Microsoft"). Application Insights uses "cookies", to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Microsoft on servers in the USA. Microsoft will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Microsoft may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Microsoft's behalf.







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