Skip to navigation Skip to content

When will I get an invoice?

We send VAT invoices automatically on the day your order is dispatched. You don't need to get in touch to request one.

Look out for an email titled 'Order Dispatched - Here's What to Expect Next'. Your invoice will be attached to this email, alongside all the information you need to prepare you for receiving your order.

If you've not received it, please check your spam filter before getting in touch to request a copy.

Was this article helpful?


Can't find what you're looking for?

Sales & Product Advice Team

Need help or advice with a new order? Our sales team are here to help you find what you need.

Email Sales

Opening Hours
Mon - Thurs: 8am - 8:45pm
Friday: 8:30am - 4:45pm
Saturday: 9am - 4:45pm

Customer Service Team

Need help with an existing order? Our customer service team are on hand to help with any queries or issues.

Email Customer Service

Opening Hours
Monday - Thurs: 8:30am - 5pm
Friday: 8:30am - 4:45pm
Saturday: 9am - 4:45pm

Our buying guides will help you choose your new kitchen or bathroom with confidence.

View Buying Guides

Our kitchen and bathroom design guides cover everything from modern & traditional styles to choosing the correct finishes and fun storage ideas.

View Interior Guides

We’ll take you through all the vital knowledge required to complete the job yourself.

View How To Guides

Rated as "Excellent"

All of our reviews are verified via independent review site Trustpilot, so you can be assured every comment is from a real customer and their feedback is genuine.

Book a free phone consultation

If you're not sure how to begin your new bathoom or kitchen journey, speaking to one of our experts can help kickstart your project and guide you through the process from start to finish.

Shop now. Pay with Klarna.

Get more time to pay with Klarna.

Back to top