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When will I get an invoice?

We send VAT invoices automatically on the day your order is dispatched. You don't need to get in touch to request one.

Look out for an email titled 'Order Dispatched - Here's What to Expect Next'. Your invoice will be attached to this email, alongside all the information you need to prepare you for receiving your order.

If you've not received it, please check your spam filter before getting in touch to request a copy.

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Mon - Thurs: 8am - 8:45pm
Friday: 8:30am - 4:45pm
Saturday: 9am - 4:45pm

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Need help with an existing order? Our customer service team are on hand to help with any queries or issues.

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Friday: 8:30am - 4:45pm
Saturday: 9am - 4:45pm

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Check out our Product Care Hub, with handy guides on how to look after your stuff including the best cleaning methods and materials. 

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