Book a free phone consultation
If you're not sure how to begin your new bathoom or kitchen journey, speaking to one of our experts can help kickstart your project and guide you through the process from start to finish.
Can someone help me take my delivery inside?
- Our small and medium parcels are delivered to the outside of your property, as close as possible to the front door.
- Our large parcels are delivered to your hallway as standard.
- Our pallet deliveries will be made to the kerbside. For insurance and health and safety reasons, the courier will not be able to move a pallet or the goods inside of your property so we recommend ensuring you have sufficient help on hand to inspect and carry in your items.
Multiple large items may require your delivery to be on a pallet. If it's important for your order to be delivered inside your hallway, please chat with our team to check if your order will require a pallet - we may be able to help suggest which items would be suitable.
Was this article helpful?
Can't find what you're looking for?
Sales & Product Advice Team
Need help or advice with a new order? Our sales team are here to help you find what you need.
Customer Service Team
Need help with an existing order? Our customer service team are on hand to help with any queries or issues.
Our buying guides will help you choose your new kitchen or bathroom with confidence.
Our kitchen and bathroom design guides cover everything from modern & traditional styles to choosing the correct finishes and fun storage ideas.
We’ll take you through all the vital knowledge required to complete the job yourself.
Rated as "Excellent"
All of our reviews are verified via independent review site Trustpilot, so you can be assured every comment is from a real customer and their feedback is genuine.
Shop now. Pay with Klarna.
Get more time to pay with Klarna.
